SHIPPING & REFUNDS
How much is shipping?
We offer free standard U.S. shipping on orders over $70 (and for verified U.S. email subscribers). For U.S. orders under $70, standard shipping is $6.95.
Pheroe currently ships exclusively to the United States (excluding Guam and the U.S. Virgin Islands).
Do you ship internationally?
No — Pheroe currently ships exclusively to the United States (excluding Guam and the U.S. Virgin Islands).
Free standard shipping applies to U.S. orders over $70 (and verified U.S. email subscribers). Orders under $70 ship for $6.95.
How long will it take to get my order?
1) Process and dispatch
Orders containing Priority shipping are processed and dispatched to your selected carrier no later than the following business day after placing your order.
Regular orders are processed and dispatched within 2 business days.
2) Transit
Depending on your preferred shipping method, please allow between 2-3 business days of transit. In some cases, transit may take up to 5 business days.
We currently ship within the U.S. only; delivery timing depends on your selected carrier and destination.
Delivery details are always provided in your confirmation emails.
What shipping carriers do you use?
We offer USPS and UPS depending on your preferred method. In most cases, free shipping is generally first class shipping.
For faster shipping times, please select UPS.
Priority shipping is our way of expediting your order. We use first class shipping but you'll move to the top of the queue.
Can I return my product?
Yes, of course. If you aren't fully satisfied you can return your unused portion within 14 days for a full refund or request 1 free exchange equal to the amount paid.
Not satisfied? Contact us here and let us know why alongside your order number and we'll see to it immediately.